36.03.06.02

.02 Responsible Gaming Plan.

A. A facility shall establish a responsible gaming plan that sets forth the facility’s plan for addressing problem gambling at the facility that shall include at least the following elements of the plan:

(1) Goals;

(2) Procedures and deadlines for implementation;

(3) Identification of facility personnel responsible for implementation;

(4) Responsibilities of facility personnel identified as responsible for implementation;

(5) Training for facility personnel on problem gambling and voluntary exclusion;

(6) Means of controlling access to records pertaining to voluntary exclusion;

(7) Means of educating players about:

(a) Problem gambling;

(b) Problem gambling treatment resources, including treatment and prevention programs established under State Government Article, §9-1A-33, Annotated Code of Maryland; and

(c) Voluntary exclusion;

(8) Placement of responsible gambling awareness materials in the facility as required under Regulation .03 of this chapter;

(9) Ensuring that an individual in the Voluntary Exclusion Program is not permitted to:

(a) Enter the video lottery facility;

(b) Play a video lottery terminal or table game; or

(c) Claim a jackpot;

(10) The facility’s response to the discovery of an individual who is enrolled in the voluntary exclusion program on facility property, which may include pursuing criminal charges against the individual; and

(11) Any other element required by the Commission.

B. A facility operator shall submit to the Commission the responsible gaming plan required under §A of this regulation at least 60 days before video lottery terminal operations are to commence.

C. A facility operator shall submit any amendments to a facility’s responsible gaming plan to the Commission prior to implementation.

D. A facility operator shall submit to the Commission an annual report describing the facility’s responsible gaming plan.