A. If a ticket is lost, stolen, or missing from a retailer, the Director may reimburse the retailer for the ticket.
B. The Director may require the party responsible for a lost, stolen, or missing ticket to reimburse the Agency.
C. The Agency is not liable to a retailer or player for a lost or stolen ticket.
D. A ticket is void if it:
(1) Is mutilated;
(2) Is altered;
(3) Is irregular;
(4) Is expired;
(5) Fails to meet validation standards; or
(6) Fails to meet security requirements.
E. If a retailer is reimbursed for a lost, stolen, or missing ticket, the retailer shall:
(1) Hold the Agency harmless; and
(2) Provide the Director with as much information considered necessary to process the claim.
F. A retailer may not seek indemnification from another source if reimbursed by the Director for a lost, stolen, or missing ticket.