A. Insurers, general agents, independent agencies, and insurance producers shall maintain or be able to make available to the Commissioner records of the information collected from the consumer and other information used in making the recommendations that were the basis for insurance transactions for 3 years after the insurance transaction is completed by the insurer. An insurer is permitted, but is not required, to maintain documentation on behalf of an insurance producer.
B. Form of Records. Records required to be maintained by this regulation may be maintained in paper, photographic, microprocessed, magnetic, mechanical, or electronic media, or by any process that accurately reproduces the actual document, if the copy of the record is maintained in a manner that:
(1) Is clear and legible;
(2) Accurately reproduces the original document in its entirety, including any attachments to the document;
(3) Is capable of producing a clear and legible hard copy of the original document; and
(4) Preserves evidence of any signature contained on the document.