20.59.04.02

.02 Enrollment.

A. Effective Dates.

(1) Except as provided under §A(2) of this regulation, a utility shall process an electronic transaction for enrollment from a supplier to be effective on the first day of the next month.

(2) An electronic transaction for enrollment from a supplier received by a utility less than 7 days before the first day of the next month shall take effect on the first day of the next subsequent month.

(3) Enrollments shall be processed on a first-in basis during any given month.

B. The utility shall drop a customer from its current supplier when another supplier enrolls the customer.

C. A utility shall process an electronic transaction for enrollment regardless of whether the customer is currently supplied by another supplier or by the utility.

D. A utility shall compensate a retail supplier through a cash exchange, an adjustment of gas usage, or an adjustment of delivery volumes for the portion of the first month during which gas is delivered to a customer of the retail supplier within 90 days of the first supply of gas to the customer.

E. A supplier may not require that a customer provide it with advance notice, written or otherwise, before the customer switches to another supplier or to sales service.