20.45.01.02

.02 Application of Regulations.

A. Application. These regulations apply to every telephone company operating within the State under the jurisdiction of the Public Service Commission.

B. Purpose. These regulations are intended to establish reasonable service standards to the end that safe, adequate, and satisfactory service will be rendered to the public in the transmission of both local and intrastate long distance messages.

C. Exemption. If unreasonable hardship to a utility or to a customer results from the application of any regulation of this subtitle, application may be made to the Commission for the modification of the regulation or for temporary or permanent exemption from its requirements.

D. Modification. The adoption of these regulations does not preclude the Commission from altering or amending them, or from making these modifications with respect to their application as may be found necessary to meet exceptional conditions.

E. Duties Under Other Statutes. These regulations do not relieve a utility from any of its duties under the laws of this State.