20.31.03.06

.06 Tenants in a Master-Metered Building.

A. This regulation applies to terminations of service in master-metered premises.

B. A utility shall notify tenants in a master-metered building of an impending termination of service by all of the following. A utility shall:

(1) Individually notify tenants by first class mail, or by flyers or "door stuffers", of a proposed termination at least 14 days before the scheduled termination date; and

(2) Notify tenants by posting termination notices in conspicuous locations in the building, such as near mailboxes, entrances, and exits at least 14 days before the scheduled termination date.