A. The Board or a veterinary review committee shall review a complaint received within 3 years of the conduct complained of, and may review a complaint received after 3 years of the conduct complained of upon a showing of extraordinary circumstances.
B. After reviewing a complaint, the Board or a veterinary review committee may further investigate the complaint by:
(1) Requesting relevant records;
(2) Requesting written or oral responses from the alleged violator;
(3) Requesting rebuttals from the complainant;
(4) Requesting statements from witnesses;
(5) Requesting statements from relevant third parties, including other treating veterinarians;
(6) Procuring expert opinions on relevant specialty areas;
(7) Researching areas in dispute; and
(8) Seeking legal advice.
C. After completing an investigation of a complaint, the Board or a veterinary review committee may recommend that the Board take one or more of the following actions:
(1) Dismiss the matter for lack of authority or merit;
(2) Issue a cease and desist order;
(3) Issue a letter of advice;
(4) Issue a letter of admonition;
(5) Issue a notice of action and charging document;
(6) Stay the matter;
(7) Stet the matter;
(8) Refer the matter to mediation;
(9) Refer the matter to the appropriate authorities; or
(10) Issue a summary suspension which provides the right to request within 10 days a nonevidentiary show cause hearing.