11.16.04.03

.03 Complaints.

A. Complaints made to the Administration regarding fraud or misrepresentation in applying for or using disabled registration plates or parking placards, or individuals with disabled registration plates or parking placards who do not meet the eligibility requirement shall be:

(1) Submitted in writing;

(2) Submitted on a form approved by the Administration; and

(3) Signed under penalties of perjury by the complainant.

B. The Administration shall review the complaint and may conduct an investigation to determine if an individual with disabled registration plates or a parking placard:

(1) Committed fraud in the application for the disabled registration plates or parking placard;

(2) Made any misrepresentation in applying for or using the disabled registration plates or parking placard; or

(3) Does not currently meet the eligibility requirements for the issuance of the disabled registration plates or parking placard.

C. The Administration shall maintain a record of all investigations conducted regarding fraud, misrepresentation, or ineligibility of individuals with disabled registration plates or parking placards issued by the Administration for:

(1) 1 year from the date the investigation is closed, if no administrative action was taken to revoke the disabled registration plates or parking placard; or

(2) 8 years from the date the disabled registration plates or parking placards were revoked.