.20 Retention of Records and Audit.

A. A contractor and a participant shall:

(1) Maintain all records and documents relating to vehicle title and registration transactions for 5 years from the time an activity takes place;

(2) Make all records and documents available for inspection by authorized representatives of the Administration and law enforcement agencies during normal business hours without advance notification; and

(3) Provide a terminal to the Administration for accessing the electronic system.

B. The Administration shall develop a program for the audit of both contractors and participants.