10.27.17.04

.04 Teletherapy.

A. In order to provide teletherapy services to a client, a CRNP/PMH or PMH/APRN shall have:

(1) Established a client-therapist relationship;

(2) Performed a mental status assessment;

(3) Established a diagnosis;

(4) Developed a treatment plan; and

(5) Obtained an informed consent from the client to provide teletherapy.

B. Before providing teletherapy services, the CRNP/PMH or PMH/APRN shall develop a procedure to:

(1) Verify the identity of the client receiving teletherapy services;

(2) Ensure that all medical records are protected from unauthorized access through encryption or other means;

(3) Ensure that the CRNP/PMH or PMH/APRN provides a secure and private teletherapy connection and complies with federal and state privacy laws;

(4) Notify a client in the event of a data breach in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and the Maryland Confidentiality of Medical Records Act; and

(5) Establish safety protocols to be used in the case of an emergency.

C. At the outset of each teletherapy session, the CRNP/PMH or PMH/APRN shall:

(1) Identify all individuals present at each location and confirm that they are permitted to hear or access personal health information;

(2) Obtain or confirm an alternative method of contacting the client in case of a technological failure; and

(3) Determine whether the client is in Maryland.