A. If the Secretary determines that an agency has violated this chapter, the Secretary, in addition to the sanctions set forth in Regulations .21
(1) Restrict the number of clients the agency may serve;
(2) Limit the types of clients an agency may serve;
(3) Require the licensee, and any of its staff, to receive remedial instruction in a specific area;
(4) Require the agency to use the services of a management firm that is approved by the Department;
(5) Mandate staffing patterns that specify the number of personnel or personnel qualifications, or both;
(6) Direct the licensee to correct the violations in a specific manner or within a specified timeframe;
(7) Notify, or require the agency to notify, the client, the client representative, or the family of any client who is affected by the noncompliance;
(8) Increase the frequency of monitoring visits during a specified period of time; or
(9) Establish certain conditions for continued operation, including time limits for continued operation and for compliance.
B. If the Secretary determines that the licensee has violated a condition or requirement of an imposed sanction, the Secretary may suspend or revoke the license.
C. A licensee aggrieved by the imposition of a sanction under §A(1) or (2) or B of this regulation may appeal the Secretary’s action by filing a request for a hearing in accordance with Regulation .28 of this chapter.