09.34.07.04

.04 Complaints.

A. A complaint regarding a crematory authority or a registered crematory operator under the jurisdiction of the Office shall be:

(1) Filed by the complainant, on a form devised by the Office in compliance with the provisions of Business Regulation Article, §5-311(b), Annotated Code of Maryland; and

(2) Processed in accordance with the provisions of Business Regulation Article, §5-311(c)—(h), Annotated Code of Maryland.

B. The Office may initiate a complaint or investigation.