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20.31.05.00.htm 20.31.05.00. Title 20 PUBLIC SERVICE COMMISSION Subtitle 31 TERMINATIONS OF SERVICE Chapter 05 Utility Service Protection Program Authority: Public Utilities Article, §2-113, 2-121, 5-101, and 7-307, Annotated Code of Maryland
20.31.05.01.htm 20.31.05.01. 01 Scope and Applicability.. A. This chapter applies to all electric utilities, gas utilities, and combination electric and gas utilities, as defined in this subtitle, under the jurisdiction of the Public Service Commission.B. This chapter governs terminations and reconnections of electric service, gas service, or both, for residential customers qualifying for the Utility Service Protection Program.C. Upon good cause shown, the Commission may authorize a municipally owned
20.31.05.02.htm 20.31.05.02. 02 Definitions.. A. In this chapter, the following terms have the meanings indicated.. B. Terms Defined.. 1) "Arrearage" or "outstanding arrearage" means amounts owed by a customer for gas or electric service other than the most current billing cycle usage.2) "Heating season" means billing months of November through March of successive calendar years.. 3) "MEAP" means the Maryland Energy Assistance Program administered by the Maryland Department of Hu4) "MEAP eligible" means
20.31.05.03.htm 20.31.05.03. 03 Utility Service Protection Program.. A. Each utility under the jurisdiction of the Public Service Commission shall provide and administer a Utility Service Protection Program consistent with these regulations.B. Each utility shall establish and offer its Utility Service Protection Program before November 1 of each year.C. Before November 1 of each year, each utility shall advise customers of the availability of the Utility Service Protection Program through all of the following:
20.31.05.04.htm 20.31.05.04. 04 Eligibility for Utility Service Protection Program.. Utility customers eligible for energy assistance from the Maryland Energy Assistance Program (MEAP) are eligible for participation in the Utility Service Protection Program, provided that the customer:A. Complies with the application procedures set forth in Regulation .05; and. B. Secures reconnection of any terminated gas or electric service by making the designated payment for outstanding arrearages described in Regulation
20.31.05.05.htm 20.31.05.05. 05 Application Procedures.. A. For participation in the Utility Service Protection Program, a customer shall apply for the Maryland Energy Assistance Program for those utilities which provide gas and electric service to the customer.B. Completed applications forwarded by MEAP to the utility shall include:. 1) A written certification from MEAP that the applicant has applied and is eligible for MEAP; and. 2) A written designation from MEAP of the applicant's poverty level and gra
20.31.05.06.htm 20.31.05.06. 06 Equal Monthly Payment Plan.. A. An equal monthly payment plan based on the estimated cost of average annual utility usage minus annual MEAP benefits payable to the utility shall be used as the basis to determine appropriate payments for participation in the Utility Service Protection Program.B. Monthly payments shall be calculated as follows:. 1) The utility shall calculate average annual cost based on a 12-month history of the customer's dwelling or a comparable dwelling;
20.31.05.07.htm 20.31.05.07. 07 Terminations of Service.. A. If a customer fails to make a payment in compliance with his equal monthly payment plan, a utility shall provide at least one warning notice that the payment is past due and that nonpayment of two consecutive bills shall render the customer subject to removal from the Utility Service Protection Program and service termination.B. Except as otherwise provided in §D, a customer may be removed from the Utility Service Protection Program and subject to s
20.31.05.08.htm 20.31.05.08. 08 Reconnection of Service.. A. A customer eligible for participation in the Utility Service Protection Program who is not receiving utility service shall have his utility service reconnected for the purpose of participation in the Utility Service Protection Program, provided that the customer:1) Is certified eligible for MEAP assistance;. 2) Complies with the application procedures in Regulation .05; and.
20.31.05.09.htm 20.31.05.09. 09 Utility Data Collection.. In order to evaluate the impact of the Utility Service Protection Program, each participating utility shall compile and maintain certain data, as specified by the Public Service Commission, to be filed with the Commission for the year ending March 31. The data shall be filed with the Commission not later than May 1.
20.31.05.10.htm 20.31.05.10. 10 Notifications to Department of Housing and Community Development.. A. For purposes of scheduling low-cost weatherization, utilities shall provide the Department of Housing and Community Development Weatherization Program with the names and addresses of customers with incomes at 50 percent of poverty or below whose service is reconnected pursuant to Regulation .08.B. Each utility shall furnish the Department of Housing and Community Development with the name, add
20.31.05.9999.htm 20.31.05.9999. Administrative History Effective date: October 22, 1984 (11:21 Md. R. 1816). Regulation .01B amended effective August 25, 1986 (13:17 Md. R. 1924) September 20, 1987 (14:19 Md. R. 2060)Regulation .03B, C amended effective August 25, 1986 (13:17 Md. R. 1924) September 20, 1987 (14:19 Md. R. 2060)Regulation .05 amended effective August 25, 1986 (13:17 Md. R. 1924). Regulation .05F amended effective September 20, 1987 (14:19 Md. R. 2060). Regulation .06C amended e
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