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20.07.03.00.htm 20.07.03.00. Title 20 PUBLIC SERVICE COMMISSION Subtitle 07 PRACTICE AND PROCEDURE Chapter 03 Complaints Authority: Public Utilities Article, §2-112, 2-121, 3-101, 3-102, and 4-503, Annotated Code of Maryland
20.07.03.01.htm 20.07.03.01. 01 Applicability.. A. This chapter applies to complaints filed under Public Utilities Article, §3-102, Annotated Code of Maryland, against public service companies subject to the jurisdiction of this Commission, which allege a violation of the Public Service Commission's law, orders, or regulations.B. This chapter also governs disputes appealed to the Commission under COMAR 20.32..
20.07.03.02.htm 20.07.03.02. 02 Form and Contents.. A complaint or appeal filed under this chapter shall be in writing and shall provide:. A. The name of the public service company which is the subject of the complaint;. B. The name and address of the complainant;. C. The name and address of the complainant's attorney, if any;. D. A detailed description of the act, omission, or matter complained of, with relevant supporting documentation;E. Specific reference to the law, regulation, or o
20.07.03.03.htm 20.07.03.03. 03 Complaint Procedures.. A. When a complaint is received, the Commission may:. 1) Conduct an ex parte investigation;. 2) Issue a satisfy or answer order to the public service company complained of, in a manner prescribed by the Commission; or3) Dismiss the complaint if it fails to state a claim upon which relief can be granted.. B. If the Commission issues a satisfy or answer order, the public service company shall respond within 20 days or a time period prescribed by the Comm
20.07.03.04.htm 20.07.03.04. 04 Appeal Procedures.. When an appeal from COMAR 20.32 is received, the Commission may:. A. Determine whether relief should be granted based on the information submitted by the complainant/appellant, the public service company, and the investigation of the Office of External Relations;B. Dismiss the appeal if it fails to state a claim upon which relief can be granted; or. C. Conduct further investigations, proceedings, or hearings as necessary..
20.07.03.9999.htm 20.07.03.9999. Administrative History Effective date: August 15, 1910. Revised effective May 8, 1911, May 3, 1912, and October 19, 1914. Regulations .01―10 repealed and new Regulations .01―04 adopted effective August 6, 1990 (17:15 Md. R. 1862)Regulation .04A amended effective June 15, 1998 (25:12 Md. R. 947).
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