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10.62.17.00.htm 10.62.17.00. Title 10 MARYLAND DEPARTMENT OF HEALTH Subtitle 62 NATALIE M. LAPRADE MEDICAL CANNABIS COMMISSION Chapter 17 Complaints, Adverse Events, and Recall Authority: Health-General Article, §13-3301, 13-3302, 13-3304―13-3307, 13-3309, and 13-3311, Annotated Code of Maryland
10.62.17.01.htm 10.62.17.01. 01 Receipt and Documentation of Complaints and Adverse Events.. A licensed grower, licensed processor, licensed dispensary, certifying physician, and the Commission shall establish a procedure to receive, organize, store and respond to all oral, written, electronic or other complaints regarding medical cannabis and adverse events.
10.62.17.02.htm 10.62.17.02. 02 Report of Serious Adverse Event to Commission and Interested Parties.. In the event a complaint associated with a serious adverse event is received, a licensee, or certifying provider, shall within 24 hours report the complaint to:A. The Commission;. B. The licensed grower from which the medical cannabis originated and, if applicable, the licensed processor from which the medical cannabis finished product originated; and
10.62.17.03.htm 10.62.17.03. 03 Complaint Investigation by Grower or Dispensary.. A. Whenever a complaint regarding the quality or safety of medical cannabis is received by a licensed grower, licensed processor, or licensed dispensary, a licensee shall, within 24 hours:1) Report the complaint to the Commission in order for the Commission to determine if the complaint is substantive or a serious adverse event;2) Promptly determine the batch number or lot number of the medical cannabis, the medical cannabis-i
10.62.17.04.htm 10.62.17.04. 04 Custody of Returned Recalled Material.. A. The licensee shall develop a procedure to ensure medical cannabis that is recalled is stored and segregated until disposal of recalled material is authorized by the Commission.B. Within 24 hours of the receipt of notice from the Commission that the disposal of recalled medical cannabis is authorized, the licensee shall dispose of the recalled medical cannabis according to the standard operating procedure.
10.62.17.9999.htm 10.62.17.9999. Administrative History Effective date: September 14, 2015 (42:18 Md. R. 1176). Regulation .02 amended effective August 12, 2019 (46:16 Md. R. 688) April 19, 2021 (48:8 Md. R. 309). Regulation .03 amended effective April 5, 2021; April 19, 2021 (48:8 Md. R. 309).
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