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10.29.11.00.htm 10.29.11.00. Title 10 DEPARTMENT OF HEALTH AND MENTAL HYGIENE Subtitle 29 BOARD OF MORTICIANS AND FUNERAL DIRECTORS Chapter 11 Complaint Procedures Authority: Health Occupations Article, §7-205(a) Annotated Code of Maryland
10.29.11.01.htm 10.29.11.01. 01 Scope.. This chapter applies to the handling of all complaints against licensees of the State Board of Morticians and Funeral Directors.
10.29.11.02.htm 10.29.11.02. 02 Definitions.. A. In this chapter, the following terms have the meanings indicated.. B. Terms Defined.. 1) "Act" means Health Occupations Article, Title 7, Annotated Code of Maryland.. 2) "Board" means the Board of Morticians and Funeral Directors.. 3) "Cease and desist letter" means a letter commanding an individual to stop engaging in certain prohibited activities under the Act.4) “Committee” means the Complaint Committee of the Board, which includes at least one mortician mem
10.29.11.03.htm 10.29.11.03. 03 Filing of Complaint.. A. A complaint may come to the Board by any means from the public or a Board member.. B. A complaint received by the Board shall be recorded on a complaint log.. C. When the complaint to the Board against a licensee is filed, the complaint will be completed on a form devised by the Board and according to the instructions provided.D. In an emergency situation the Board may act upon a complaint received by telephone if that complaint is followed up in writing.
10.29.11.04.htm 10.29.11.04. 04 Disposition of Complaint by Complaint Committee.. A. Upon receipt of a complaint, the administrative personnel shall present the complaint to the Complaint Committee of the Board.B. The Committee shall review the complaint and make a determination as to whether the complaint falls within the Board's jurisdiction.C. If the Committee determines that the complaint does not fall within the Board’s jurisdiction, the determination shall be reported to the Board at i
10.29.11.05.htm 10.29.11.05. 05 Board Action on Complaints.. A. The Board, upon receipt of the Committee's recommendations, shall take one of the following actions:1) Accept the Committee's recommendations;. 2) Accept the Committee's recommendation with modifications; or. 3) Reject the Committee's recommendations with instructions.. B. If the Board refers a case to the Attorney General's Office for prosecution, a liaison shall be assigned to assist the prosecutor with the preparation of the charges.
10.29.11.06.htm 10.29.11.06. 06 Confidentiality.. A. A disposition agreement remains confidential and may only be released to the public if the licensee is found guilty of a violation of a provision of the agreement or subsequent violation of the Act, after a hearing, pursuant to Health Occupations Article, §7-319, Annotated Code of Maryland.B. An educational letter and a letter of admonishment is treated as a confidential record maintained by the Board on the licensee.
10.29.11.9999.htm 10.29.11.9999. Administrative History Effective date: July 15, 1996 (23:14 Md. R. 1009). Regulation .01 amended as an emergency provision effective November 5, 2007 (34:24 Md. R. 2154) amended permanently effective February 25, 2008 (35:4 Md. R. 514)Regulation .01 amended effective July 4, 2016 (43:13 Md. R. 713). Regulation .02B amended as an emergency provision effective November 5, 2007 (34:24 Md. R. 2154) amended permanently effective February 25, 2008 (35:4 Md. R. 514)
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